Shipping policy

ATHLYST Shipping Policy

Last updated: 7/26/26

How Our Shipping Works

ATHLYST fulfills orders two ways:

In-stock items — kept on hand and ready to ship quickly.
Print-on-demand (POD) items — printed specifically for you after you order.

Your total delivery time depends on which type you order. If a single order contains both, it may ship together (at the pace of the POD item) or in separate packages — we'll let you know. Please factor in both production and shipping time when estimating arrival.

Processing & Production Time

In-stock items: Processed and shipped within [1–3] business days.

POD items: Made to order, requiring [3–7] business days to produce before they ship. Production time is separate from shipping time.

During high-volume periods (launches, holidays, sales), timelines may extend. POD production timelines are set by our print partners and are estimates, not guarantees.

Shipping Time

Once processed or produced, estimated delivery windows are:

Domestic (US): [3–7] business days
International: [7–21] business days, depending on destination and customs

Total estimated time = processing/production time + shipping time.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order. Any promotional free-shipping offers will be noted at checkout.

Mixed Orders (In-Stock + POD)

If your order includes both in-stock and POD items, it may ship in separate packages to get your in-stock items to you sooner, or ship together once the POD item is produced. You won't be charged extra for split shipments. Tracking will be provided for each package.

Manufacturer & Production Delays

For POD items, occasional delays can happen due to production timing, material availability, or printing issues on our print partner's end. If a delay affects your order, we'll do our best to notify you. ATHLYST is not liable for delays originating with our print or shipping partners, but we'll always work with you to resolve issues — including reprints for defective items (see our Return & Refund Policy).

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking. Please allow 24–48 hours for tracking to update after it's generated.

Shipping Address

You are responsible for providing a complete, accurate shipping address at checkout. We cannot reroute packages once shipped. Orders returned due to an incorrect address may require additional shipping costs to resend.

Lost, Delayed, or Stuck Packages

If tracking stalls or your package appears lost, contact us and we'll help investigate with the carrier. For packages confirmed lost in transit (never marked delivered), we'll arrange a replacement.

International Orders — Customs & Duties

International customers are responsible for any customs fees, import duties, or taxes charged by their country. These are not included in your order total and are outside our control. Customs processing may also add to delivery time.